Coming soon · AI phone answering
An AI receptionist for UK small businesses
Can't get to the phone while you're on a job or with a customer? An AI receptionist answers for you, takes the caller's details and sends them straight to you. We already use one on our own line, and we're getting it ready for our customers.
- Built by a UK team
- Hear it before you decide
- You get every message
What an AI phone receptionist does
It works like a friendly front desk that never puts callers on hold. Here's what it does on each call.
Answers your calls
When you're busy, it picks up and greets callers in your business name.
Takes the details
Name, number and what they need, asked politely and in plain English.
Answers common questions
Opening times, the areas you cover, what you offer. You tell it what to say.
Sends you the message
You get a short summary after each call, so you can ring back the ones that matter.
Ring our AI receptionist and try it
The best way to judge it is to hear it. Our own line is answered by the same AI receptionist, so give it a ring and talk to it like a customer would.
Our AI receptionist
It answers as Borg Digital, day or night. Calls are charged at your normal rate for an 01 number. Calls are recorded and summarised so we can pass on messages and improve it.
Things to try
- Ask what Borg Digital does
- Ask for a call back and leave your name and number
- Ask a follow-up question, like a real caller would
How AI phone answering works
Tell us about your business
What you do, the questions callers usually ask and how you'd like messages passed on.
We set it up and test it
We give it a voice, teach it your answers and ring it ourselves until it sounds right.
Your calls get answered
Calls you can't take go to your AI receptionist, and the messages come to you.
AI receptionist or voicemail?
Lots of callers hang up on voicemail and ring the next business on the list. An AI receptionist keeps the conversation going.
| Feature | AI receptionist | Voicemail |
|---|---|---|
| Talks to the caller | Yes | No |
| Answers simple questions | Yes | No |
| Gets a name and number | Yes | If they leave one |
| Sends you a written summary | Yes | No |
AI receptionist questions
What is an AI receptionist?
It's a voice assistant that answers your business phone. It talks to callers in a natural voice, answers simple questions and takes a message, then passes the details on to you. It's sometimes called a virtual receptionist.
Can I hear it before I sign up?
Yes. Ring our demo line any time and talk to it like a customer would. It's the same AI receptionist that answers our own calls.
Can I buy one now?
Not yet. We use one in our own business and we're getting it ready for customers. Register your interest and we'll let you know first.
How much does an AI receptionist cost?
We haven't set a price yet. When we do, it'll be shown up front on our order page, like everything else we sell.
Will callers know they're talking to AI?
We think they should, so we set it up to say it's an AI assistant rather than pretend to be a person. Most callers just want their message to reach you.
Is it right for a small business?
It suits businesses that miss calls because they're busy, such as trades, clinics and salons. If you want, a real person on our UK team can talk it through with you first. Need a website or business email too? See our website prices and business email.
Be first to get an AI receptionist
Register your interest and we'll be in touch when it's ready. AI does the heavy lifting, a real expert runs the show.